Whitewater

Pure, simple & real..Deep

Refund Policy

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All Whitewater Ski Resort Season Passes are non-refundable with out the purchase of a Refund Option.  If you choose to purchase Refund Insurance you must do so at the time that you purchase your season pass.  Below is the schedule of your refund in the case of an incident.

Refund Schedule: 

  • Prior to opening: 100% less a $50 administration fee 
  • Opening to December 31: 75%
  • January 1- 15: 50%
  • January 16-30: 20%
  • February 1 - 15: 10%

Details:

Whitewater Ski Resort will refund a season pass according to our schedule in the event of:

  1. Injury or illness of a passholder preventing participation in the sport.  Support or documentation from a physician must accompany the request
  2. The passholder 's transfer by his/her employer necessitating a change of residence outside a reasonably accessible radius of the ski resort.

If you are requesting a refund on your pass, Whitewater will require the following information;

  1. A written request outlining the details of why you require a refund.
  2. A doctors note or a letter from your employer.
  3. Your season pass.

** Please note the refund option must be purchased at the time of the season pass. Passholders not arriving or voluntarily leaving the area are not covered under this refund option. Other than the conditions covered by the refund option, your season pass is non refundable and non transferable. **

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"“Whitewater is amazing—that’s the simple truth. It has all types of terrain and a recently added chair that opened up even more of the goods. Add a solid local crew that’s not going to vibe you out and the light, fully interior powder and you’ve got a clear favourite in my opinion.” "
John Scarth, Photo Editor, Snowboard Canada, SBC Resort Guide
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Whitewater Ski Resort, British Columbia