Whitewater

Pure, simple & real..Deep

Refund Policy

......................................................................................

All Whitewater Ski Resort Season Passes are non-refundable with out the purchase of a Refund Option.  If you choose to purchase Refund Insurance you must do so at the time that you purchase your season pass.  Below is the schedule of your refund in the case of an incident.

Refund Schedule: 

  • Prior to opening: 100% less a $50 administration fee 
  • Opening to December 31: 75%
  • January 1- 15: 50%
  • January 16-30: 20%
  • February 1 - 15: 10%

Details:

Whitewater Ski Resort will refund a season pass according to our schedule in the event of:

  1. Injury or illness of a passholder preventing participation in the sport.  Support or documentation from a physician must accompany the request
  2. The passholder 's transfer by his/her employer necessitating a change of residence outside a reasonably accessible radius of the ski resort.

If you are requesting a refund on your pass, Whitewater will require the following information;

  1. A written request outlining the details of why you require a refund.
  2. A doctors note or a letter from your employer.
  3. Your season pass.

** Please note the refund option must be purchased at the time of the season pass. Passholders not arriving or voluntarily leaving the area are not covered under this refund option. Other than the conditions covered by the refund option, your season pass is non refundable and non transferable. **

........................................................................
"Love everything about this mountain; the skiing, other skiers and staff, dining, the shopping and the smiles and friendliness. The skiing was wonderful! We are also big fans of Nelson, BC. Will go back next year! "
Hedy V
.........................................................................
steve_ogle_powder